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A new hire's first day should be exciting. Theirs was a 4-hour wait.
A fast growing hybrid firm was struggling with "Day One Drudgery." IT spent hours manually setting up each laptop. It was a terrible first impression for new talent, a security risk, and a massive timesink for their best techs.
THE CHALLENGE
For this remote-first company, every new hire meant 3-4 hours of manual IT labor imaging laptops, installing apps, and configuring security. This "Day One Drudgery" was unscalable, inconsistent, and a frustrating first experience for top-tier talent. The IT team was stuck being a "setup service."
The Solution
We designed a modern, "zero-touch" deployment using Microsoft Intune and Windows Autopilot. Laptops are now shipped directly from the factory to the new hire's home. The employee simply unboxes it, connects to Wi-Fi, and signs in. Autopilot automatically handles all security, apps, and policies.
The Result
We reduced IT provisioning time from 4 hours to zero. The new employee experience is transformed: from factory sealed box to fully secure and work-ready in under 15 minutes. The IT team is now 100% free to focus on strategic projects that drive the business forward.